Uber Vows To Repay NYC Drivers ‘Tens Of Millions’ After Tax Snafu

Uber says it will reimburse its New York City drivers “tens of millions” of dollars in lost earnings for miscalculating its

Byposted on Sunday 19, 2017, 8:51AM

Uber says it will reimburse its New York City drivers “tens of millions” of dollars in lost earnings for miscalculating its commission there for several years.

The ride-hailing company said it had inadvertently calculated its commission since November 2014 based on drivers’ “gross” fares ― before taxes and fees are taken out. Instead, it should have collected a percent of the smaller, post-tax “net” fare.

Uber said it realized the error last Friday, after it revamped how it shows drivers their earnings and discovered their commissions violated the terms of service.

The company told HuffPost it would refund drivers’ backpay they’re due, plus 9 percent interest. The average driver should receive around $900.

“We are committed to paying every driver every penny they are owed – plus interest – as quickly as possible,” said Rachel Holt, Regional General Manager, US & Canada, in an emailed statement. “We are working hard to regain driver trust, and that means being transparent, sticking to our word, and making the Uber experience better from end to end.”

But New York’s Independent Drivers Guild said the news is just one more sign of an industry in need of regulation.

“Uber’s theft of drivers’ hard-earned wages is the latest in a long history of underhanded tactics in this industry,” IDG founder Jim Conigliaro Jr. told HuffPost in an emailed statement.  “Year after year, companies like Uber, Lyft, Juno and Gett become more valuable and year after year they find new ways to take advantage of hard-working drivers,” he added. “This is exactly why we have been calling for industry-wide pay protections to stop the exploitation of New York’s drivers once and for all.”

Share a little biographical information to fill out your profile. This may be shown publicly.

recently published stories

9 Brands That Should Delete Their Account After That Tweet

First, a brand tweets an offensive or objectively funny thing, like McDonald’s did when its corporate Twitter published threw shade

The Pros And Cons Of The Remote Work Revolution

Just under a year ago, computer manufacturer Dell announced plans to further expand their telecommuting and remote work initiatives. In doing

Elon Musk says all Superchargers will run on solar and battery power

Uber President Jeff Jones abruptly quit the ride-hailing company on Sunday. Recode, which broke the news, reported that Jones’ resignation